Refund policy
At Tamra Treats, every order is handcrafted with care using fresh premium ingredients. Because our products are perishable food items, we do not accept returns or exchanges once an order has been delivered or picked up.
However, your experience means everything to us. If there is an issue with your order, including damage, missing items, or quality concerns, please contact us within 24 hours of receiving your order at:
contact@tamratreats.com
Please include:
Your order number
A description of the issue
Clear photos if applicable
We review every situation individually and will always do our best to make it right.
Custom event orders and personalized orders are final sale and non-refundable once preparation has begun.
Thank you for supporting Tamra Treats where every sweet is made with intention, care, and love.